Our range of Office Automation hardware solutions includes the best brands at the best prices.
Our superior infrastructure allows us to supply these products to your company and maintain them with flexible and customisable contracts that are best suited to your environment.
These options include straightforward rental and service contracts (by far the most popular option), which can be structured over a contracted period that makes the most financial and operational sense to your company. For large-scale installations we offer a comprehensive Managed Print Service.
After the initial phase, we will analyse the information retrieved, gaining insight into your current fleet of devices, as well as your usage levels and the volumes per device, per site and segment.
Should you accept our proposal, we will provide detailed insights into your print and document workflows. This audit and assessment option provides you with a complete and transparent view of your document output infrastructure. Initial findings may include: right-sizing your device fleet, a balanced deployment plan and recommendations regarding document output management solutions to improve availability, simplified workflow processes and reduction of total cost of ownership.
We will document and test the proposed technology within your IT environment, confirm the security compliance of our MPS service, integrate procedures within helpdesk systems, define the business case, and propose a services-led solution.
In the design of our proposed solution, we will highlight future savings by suggesting the replacement of old, expensive technology as well as the redirection of volumes to the correct devices within the fleet. Although a device may have no book value remaining, the cost of maintenance and toners significantly drive up your total cost of printing. The device management system will be defined in this phase of the project to ensure the proactive management of your fleet. Numerous reports will be used from the device management system to provide monthly usage figures.
End User Training
A detailed training strategy is defined and documented upon acceptance of the new services-led approach.
Transition and Implementation
We will deliver and integrate our MPS service within your IT environment, certify the execution of security compliance and technical training, deliver the services and manage the change (behaviour).
Support and Management
We believe that any proposed solution or print environment is only as successful as the support infrastructure allows. We have invested large amounts of time and resources to ensure that our service delivery is unrivalled in our Industry.
We will maintain the end-to-end solution and keep the systems up to date, constantly monitor performance, maintain the service levels and manage the fleet.
What can you expect our print solutions to deliver?
• Continual Service Improvement
• Industry-leading Innovation
• Cost-saving initiatives
• Cost-effective, new technology
• Proactive, expert service
• On-site support
• On-site stock
• Preventative maintenance
• Customised monthly billing
• Efficient, comprehensive Fleet Management
• Helpful, knowledgeable Service Desk
• Accurate, insightful Reporting